Author: giorgos

Mother-in-Law died mid-November in Northborough, MA and we live in Tampa Florida ; her apartment had to be vacated within a month. Once it was determined that a dozen large pieces of fine oak furniture were to be relocated to our daughter in Portland Maine, I emailed a number of companies. Jtr movers was the first to respond -- When I got the reply from Thara at just after 11:00 am, and realised that the company was based in Worcester, Massachusetts , I was immediately impressed that this is a company that wants to do business right across the country. My perception of great service was reinforced every step of the way: They kept us informed, immediately provided an accurate estimate and told us they had a 1000 lb minimum. Their "14 steps" document proved to be very useful, as we had not had a commercial move in 40 years! Within a few days they had confirmed a pickup date and worked around the tight schedule required for the elevator at the seniors' home -- only being available away from resident's meal times -- basically 2pm to 4pm. They took careful note of all the parties' involved phone numbers and were conscientious in calling in good time before both pickup and delivery. Everything was packed/wrapped carefully and the loading and unloading was done carefully and expeditiously. Delivery occurred on the first day of their estimated window, in spite of the serious flooding in Portland,Maine which entailed a long detour for the truck because of the closure of the 95 Highway. It's rare these days to find a company that is so easy to deal with and performs so well at every stage. I have absolutely no reservation in recommending JTRMOVERS to everyone The move was accomplished with 2 days to spare.